Privacy Policy

1. Introduction

Andrusida Care ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect personal information that you provide directly to us, including:

• Name, email address, and phone number
• Home address and postcode
• Healthcare and medical information (for care provision)
• Employment history (for job applications)
• Next of kin and emergency contact details

3. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our care services
• Process job applications and manage employment
• Communicate with you about our services
• Comply with legal and regulatory requirements
• Protect the safety and wellbeing of our clients and staff

4. Information Sharing

We may share your personal information with:

• Healthcare professionals involved in your care
• Regulatory bodies such as the Care Quality Commission (CQC)
• Local authorities and social services as required
• Our care staff on a need-to-know basis

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encrypted data storage and transmission
• Access controls and authentication
• Regular security assessments
• Staff training on data protection

6. Your Rights

Under UK GDPR, you have the right to:

• Access your personal data
• Correct inaccurate personal data
• Request deletion of your personal data
• Object to processing of your personal data
• Request restriction of processing
• Data portability

7. Cookies

Our website uses cookies to improve your browsing experience. Cookies are small text files stored on your device. You can control cookie settings through your browser preferences.

8. Data Retention

We retain personal information for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Care records are typically retained for 8 years after the end of a care arrangement.

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: info@andrusidacare.com
• Phone: 0247 699 6224
• Address: Coventry, United Kingdom

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.